Paperless is the process of digitalising information and contracts, designed for clients and prospective clients for Fastweb sales points.
A touch screen, positioned in relation to the window, involves people outside the sales point with a multiple-choice questionnaire. Once the necessary details have been collected to make suggestion in line with the needs of the individual, a message invites them to enter the shop to learn more. Thus, within the sales point, the client has an experience of the interactive tablet and can discover, easily and quickly, further information on Fastweb’s offers and devices, recognised via the technology of object recognition. Finally, the client can sign a contract with the network operator directly on the interactive tablet.